Managed IT Services

98% of businesses say a single hour of downtime costs over $100,000.

Recurring technology-related problems might set your business back in more ways than one. You not only have to deal with unexpected repair costs, but sometimes you also have to fight with significant drops in productivity. It is always important that your IT systems are maintained and updated regularly. This is what you get with Sea Change Systems’ Managed IT Services solution.

Network downtime is more than a mere inconvenience. It represents a possible loss of productivity, revenue, data, and compromised customer service. Sea Change Systems is here to assist with all your managed IT service requirements, operating from offices in Massachusetts, Texas, Maine, and New Hampshire.

Threats from automated external attacks like internet worms and viruses continue to pose a risk to businesses. The proactive management of your IT network is important for maintaining system-wide uptime and end-user peace of mind.

You will get the best team of specialists ensuring that your workstations, servers, and network devices remain functional and secure. Our highly trained technicians are friendly and are able to provide the IT support you need for a nominal, subscription-based fee.


Features of Sea Change System’s Managed IT Services:

  • Affordable Pricing: Pay only one flat fee and we will handle all IT maintenance and troubleshooting.
  • Constant Protection: Our IT solutions constantly monitor your systems to detect any issues immediately.
  • On-Demand Support: Receive support from experts who can fix any tech issues efficiently.
  • Maintenance Service: Your IT infrastructure is routinely monitored to prevent small problems from becoming big issues.
  • Anytime/Anywhere Services: We have the ability to carry out repairs, updates, and maintenance remotely or during nights and on the weekends.
  • Payment Transparency: Our pricing structure is easy to understand and easy to scale your business with.

Why Trust Us?

Trusting and working with an IT partner such as Sea Change Systems will ensure that all your managed IT service requirements are expertly handled. We have a solid track record of providing managed IT services that give business owners peace of mind. We implement systems and software that increase the efficiency and protection of your IT infrastructure. We take care of your IT systems and allow you to focus on your business.

Managed IT services from Sea Change Systems will eliminate the hassles of dealing with unreliable IT that you cannot handle on your own. We will constantly monitor your IT systems, fixing any problems before it becomes a bigger issue for you and your staff. In most cases, we eliminate problems before you even know about them.

Sea Change Systems uses customized levels of organized maintenance and monitoring for your entire network system for a reasonable monthly fee. Our aim is to defend your business and help estimate your information technology expenses. With a free, zero-obligation assessment, Sea Change Systems works with you to ensure that you get no more than you need and no less than you require.


Managed IT Services at Sea Change Systems Include:

  • Centralized Patch Management & Updates
  • 24/7 Monitoring of Critical Services
  • Remote Help Desk & Onsite Support
  • Preventative Maintenance

Cloud & hosting solutions are key components of Sea Change Systems’ managed services that offer critical internet-based services providing all the benefits of a secure, robust infrastructure without any upfront expense. Protect your business and find peace of mind, so you can focus on running and growing your business today.


Frequently Asked Questions


What does Managed IT Services mean?

Managed IT service is the process of outsourcing the management of your IT systems to a third-party provider like Sea Change Systems. Managed service providers decrease the workloads of your IT teams and take responsibility for monitoring, security, optimization, and issue resolution related to your IT infrastructure. It’s because of this convenience that more businesses are taking the route of managed services.

What are Cloud Managed IT Services?

Managed cloud services refer to cloud-based managed IT services that leverage cloud-hosted solutions to transform your business operations. Depending on your needs and goals, a cloud-managed service provider can transition on-premise solutions to the cloud reducing capital costs, ensuring maximum uptime, and improving accessibility.

What are the benefits of Managed IT Services?

Managed services can assist you in devising a strategy that guarantees the security of your data, and includes consistent monitoring, maximized uptime, and quick responses to IT problems during unforeseen circumstances.

Lets look at how we can help your business:

  • Cost Optimization Opportunities
  • Continued IT Security
  • Optimization of Operations & Resources
  • Real-time Tech Upgrades
  • Access to Expert Help


Frequently Asked Questions

What are managed IT services?

The managed IT services model is the process of proactively outsourcing business practices and processes to lessen the overall costs of maintaining a process in-house. It can be described as outsourcing your business’s information technology management and maintenance to an external IT service provider.

In the most simplistic way, it is paying another business to look after the IT things in your business.

Why Do Businesses Need Managed Services?

A broad range of IT services is the best reason for businesses to utilize Managed IT Services. It offers a hands-off, yet secure approach to the maintenance and monitoring of their business responsibilities.

IT operations offer increased efficiency, advanced dependability, enhanced compliance and security, access to new and emerging technologies, predictable pricing, and more.

Managed Service Providers take care of these tasks and absorb some of the business’s maintenance and operational burden. These offerings make Managed IT Services the best choice for every business.

What does a managed service provider do?

A Managed Services Provider, known as an MSP, is an organization external to your business that is responsible for providing the best IT services to you. Below are a few examples of what is covered in managed IT services.

A Managed Service Provider proactively works to manage the technology in your company, provides remote IT support, forms IT disaster recovery plans, and improves business continuity solutions.  Sea Change Systems is a managed IT service provider in Austin.

How Managed Services Benefit Your IT Business?

As mentioned, Managed IT Services assists businesses with a broad array of services, including data storage, network monitoring, backup & recovery, CRM, technical support, among others.

Why use managed IT services? 

Most companies utilize managed IT services because average cybersecurity is not effective. Guarding your networks and business devices takes consistent attention which a managed services provider can take care of.

The stakes are high with cybersecurity. Even one missed point can allow malicious hackers to enter your systems. If you own an in-house IT unit that supervises your company’s technology, your team might not have the time to consistently concentrate on security.

Most in-house crews are too busy putting out fires to keep up with comprehensive cybersecurity. Outsourcing your IT services to a Managed Services Provider is the solution to this problem.